How to Connect Your Facebook to Rella
Eligible Facebook Accounts
To auto post Facebook content with Rella, you must adhere to the following Meta guidelines:
Connect to a Facebook Page
Only Facebook Pages can access auto posting and analytics, personal Facebook profiles are not eligible. To create a Facebook page click here for more details.Have Admin Access
You must be an admin of the Facebook Page you’re looking to connect. To get admin access to a Facebook page click here.
How to Link Your Instagram to Rella
On Rella open your Social Space settings and go to the Links tab.
Next, log in to the Facebook Page.
On the Business access screen, select “Opt in to current Businesses only.”
On the Page access screen, select “Opt in to current Pages only.”
Troubleshooting & FAQs
Do I need to link my Facebook Pave?
Linking a Facebook Page to Rella is optional! Unlike most content management tools, Rella does not require account linking in order to plan or schedule posts. However, you’ll need to link an Facebook page if you’re interested in auto posting or generating analytics reports. If you’re not interested in linking an account your click here for more information on posting manually.
Why is my Facebook connection not working?
On Rella, if you don’t see the status update from “Connect” to “Connected” in the Links tab of your Profile settings your Facebook page may not be linked correctly. Please make sure you’re correctly linking a Facebook page and follow the troubleshooting options below.
Why did my content fail to auto post?
There may be a few reasons your content failed to auto post:
You Facebook page is not linked correctly.
You scheduled content for a date/time that has already passed.
Your content does not meet Facebook’s ratio, caption, and/or video length guidelines.
Here are a few options to resolve your auto posting failures:
Refresh your browser to ensure that you're using the latest version of Rella.
Relink your social connection. You can do this on Rella by going to Settings > Links > and click on the refresh icon.
Relink your social connection and select “Opt in to all current and future Businesses & Pages.”
Reset your auto posts. You can do this on Rella by clicking into a post, turn the auto post toggle off, and then turn the auto post toggle back on. Please make sure your content is scheduled at a future date.
If you’re still having trouble with your Facebook connection or are experiencing auto posting failures please contact us.